Your Privacy Is Our Responsibility

1. Introduction & Scope

This Privacy Policy ("Policy") applies to the 75db platform and all related services. When you visit the 75db website, create an account, or use any of our services, you are considered to have accepted the terms of this Policy.

We believe that every user's privacy is a fundamental right. 75db respects this right and is committed to maintaining the highest standards in protecting your information. We use SSL encryption technology to keep all your data secure.

This Policy applies only to 75db's own services. We are not responsible for the privacy policies of any third-party websites or services.

2. What Information We Collect

We collect the following types of information to operate the 75db service properly:

2.1 Personal Identification Information

• Full name and username
• Email address
• Date of birth (for age verification — to confirm 21+)
• Address and country
• National ID or passport details (where identity verification is required)

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Usage Information

• IP address and device identifiers
• Browser type and version
• Time and duration of site visits
• Pages visited and activity logs
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

• Messages and requests sent to customer support
• Live chat conversation records
• Email correspondence

3. Purpose of Data Collection

75db uses your information only for specific, legitimate, and fair purposes. We apply your information for the following:

• Creating, verifying, and managing accounts
• Processing payments and completing financial transactions
• Confirming age verification and implementing responsible gaming policies
• Providing customer support and resolving complaints
• Detecting and preventing fraud, money laundering, and other illegal activities
• Improving the security and performance of the platform
• Complying with applicable laws and regulations
• Personalizing the user experience

4. Data Storage & Security

To ensure the security of your information, 75db applies industry-standard technical and organizational measures:

4.1 Technical Safeguards

We use SSL (Secure Socket Layer) encryption to keep all data exchanged between you and our servers secure. Stored data is kept in encrypted form and can only be accessed by authorized personnel.

4.2 Retention Period

We retain your information only for as long as it is necessary. Even after an account is closed, certain information may be retained for a period of time to meet applicable legal obligations. Financial records are generally kept for a defined period as required by law.

4.3 Response to Data Breaches

If a data security breach occurs and puts your rights at risk, 75db will notify you as quickly as possible and take the necessary steps.

5. Cookie Policy

The 75db website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device. We use the following types of cookies:

• Essential Cookies: Essential for the core functionality of the site; without these, the site will not work properly.
• Functional Cookies: Remember your preferences and settings, such as language preference.
• Analytics Cookies: Collect anonymous data to help us understand how the site is used, which helps us improve our service.
• Security Cookies: Used to prevent fraud and protect accounts.

You can manage cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.

6. Sharing Information with Third Parties

75db does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank is shared with the relevant parties.
• Service Providers: Companies that provide technical services on our behalf and operate under strict confidentiality agreements.
• Legal Obligations: In response to a court order or a legitimate request from a government authority.
• Fraud Prevention: With security experts or agencies that assist in investigating illegal activities.

Every third party with whom information is shared is bound by an agreement not to use your information beyond the specified purpose.

7. Your Rights

As a 75db user, you have the following rights regarding your own information:

• Right to Know: The right to know what information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your information in certain circumstances, though this may not apply where legal obligations exist.
• Right to Restrict Processing: The right to request that use of your information be limited in certain cases.
• Right to Object: The right to object to specific uses of your information.
• Right to Portability: The right to receive your information in a structured, machine-readable format.

To exercise these rights, please contact our support team. We will process your request as quickly as possible.

8. Privacy of Minors

75db strictly refrains from providing services to anyone under the age of 21 ("minors"). We do not knowingly collect personal information from any minor. We follow an age verification process at registration, and if we become aware that a user is under 21, their account will be closed immediately and any collected information will be deleted.

If you believe we hold information about a minor, please notify our support team immediately.

9. International Data Transfers

75db primarily provides services to the Bangladesh market. However, our technical infrastructure may be located in various locations. If your information needs to be transferred to another country, we ensure that adequate protections are in place in that country and that the transfer is consistent with this Policy.

10. Policy Changes

We may update this Privacy Policy from time to time due to business changes, new services, or legal requirements. For any significant changes, we will:

• Publish the updated Policy on this page
• Note the date of the change in the "Last Updated" section
• Send a notice to your registered email where necessary

Continued use of 75db after changes will be taken as acceptance of the updated Policy. We therefore recommend that you review this page regularly.

11. Contact

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact our support team. Our 24/7 support team provides assistance in both Bengali and English.

Email: [email protected]

We are always committed to protecting your privacy and take any concerns you have seriously.